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Solutions / Helpdesk
Services and projects

Helpdesk and customer support

Answer every client request on time: emails, website forms and messages become tickets with priorities, deadlines and satisfaction ratings.

HelpdeskCustomer supportTicketsAfter-sales

What's included

Tickets from email, website and chat
Priorities and response deadlines
Assignment to the right team
Knowledge base for clients
Satisfaction ratings
Response time reports

Who uses it

Popular with companies in these sectors, and configured for yours.

Works even better with

Why UJAU Pay

Why companies choose UJAU Pay

International standards with a team that knows your market, from Calgary to Luanda.

Book a free demo →
Canada and AngolaA Canadian company with an affiliate in Luanda
Official Odoo partnerInternational standards, local support
Teams in 4 countriesCanada, USA, Angola and Belgium
Support on WhatsApp and emailQuick answers in English, French and Portuguese

Frequently asked questions

Can clients open support requests on my website?

Yes. Clients submit a request on your website or by email and follow its progress until it is resolved.

Do you set it up anywhere in Angola?

Yes. We serve companies in all 21 provinces, with remote implementation, online training and support from our Luanda office and on WhatsApp.

Can I start with one module and add more later?

Yes. You can start with what you need today and add modules as your business grows, all in the same system.

Explore all modules and industries

See it working in your business.

Book a free demo and we will show you, step by step, how UJAU Pay fits the way you work.