Terms and Conditions

1About these terms

These terms apply to the services UJAU Pay provides to clients in Canada: websites, logo design, hosting and updates, and business management system implementations. By signing a quotation or paying an invoice, you agree to these terms. If a signed quotation says something different, the quotation applies.

2Quotations and prices

Each quotation describes the services, the price and what is included. Quotations are valid until the date shown. Prices are in Canadian dollars (CAD), and GST is added where it applies.

3Payment

Payment is due as shown on your quotation or invoice. You can pay by Interac e-Transfer or bank transfer (EFT). Work starts once we receive the payment needed to start, as shown on your quotation. If a payment is late, we may pause the work until it is received.

4Timelines

For websites, we share a first draft within 72 hours of receiving your details (your answers, logo and photos), and websites usually go live within 7 days. Timelines depend on receiving your content and feedback on time. Implementation timelines are agreed in your quotation.

5Your content

You provide the text, logo, photos and other materials for your website, and you confirm you have the right to use them. You are responsible for the accuracy of the information you give us. Where you ask us to, we use professional stock images under their licences.

6Reviews and changes

You review your website before it goes live, and nothing goes live without your approval. Reasonable adjustments within the agreed scope are included before launch. New features or pages outside your quotation are quoted separately.

7Domain names

Free web address: a yourcompany.odoo.com address is free and stays free while your website is online.

Custom domain (such as .ca or .com): free for the first year, then it renews yearly at the renewal price in effect at that time.

If you already own a domain, you keep control of it, and we help you connect it to your website.

8Hosting and updates

Hosting and updates keep your website online and include security updates and small content changes. The first year is included with your website. After that, the service is billed once a year, starting one year after your order, at the price shown on your quotation, and renews each year unless you cancel before the renewal date.

9Software subscriptions

Business management systems run on the Odoo platform. The Odoo subscription is billed separately and is governed by Odoo's own terms.

10Ownership

Once your invoice is paid in full, the content we create specifically for you, such as your logo design and website text, is yours. The software platform, templates and tools we use remain the property of their owners.

11Cancellations and refunds

You can cancel before work starts and receive a full refund. Once work has started, payments are not refundable, but we will deliver the work completed up to the date you cancel.

12Our responsibility

We provide our services with care and skill. We do not guarantee specific search rankings, sales or results. To the extent allowed by law, our total responsibility for any claim is limited to the amount you paid for the service concerned.

13Privacy

We handle your information with care and use it only to provide our services to you.

14Governing law

These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there.

15Changes to these terms

We may update these terms. The version in effect when you sign your quotation applies to that quotation.